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Columbia St Mary's > CSM Hospital Milwaukee Building Project

A Patient-Centered Environment

"Columbia St. Mary's Hospital Milwaukee is one of the most exciting and indeed thrilling examples of how design, in conjunction with quality, can vastly improve the patient experience."
~ Don Berwick, President, Institute for Health Care Improvement

A patient-centered environment:

How the hospital design will better help patients

Working in partnership with the Institute for Healthcare Improvement, Columbia St. Mary's has created one of the safest and most innovative hospitals in the country. Located on Milwaukee’s east side overlooking Lake Michigan, the new 9-story hospital at the corner of Lake Drive and North Avenue provides a welcoming, patient-centered environment.

Columbia St. Mary's Hospital Milwaukee is a striking example of how design, in conjunction with quality, patient-centered care, can create an exceptional patient experience. We will provide an environment where our patients feel comfortable, in control, and where family members are active partners in care.

Here are the many ways in which the new Columbia
St. Mary's Hospital Milwaukee will provide a patient-centered environment:


  • Valet parking
  • Convenient, easy check-in.
  • Appealing glass atriums and large public concourses that provide an open, friendly environment.
  • Panoramic views of Lake Michigan from public areas and patient rooms.
  • Large windows throughout the hospital allow visitors and patients to continually orient themselves by simply taking a look outdoors.
  • Large, private patient rooms with nature views to reduce stress.
  • State-of-the-art mechanical systems (HVAC) to improve air quality and patient comfort.
  • Patient control of their lighting, temperature, and food.
  • A quiet environment through improved acoustics.
  • Comfortable sleeping accommodations for family and friends within patient rooms.
  • Operating and imaging rooms designed to accommodate new and emerging technologies.
  • Pre- and post-surgical outpatient units with private rooms for “short-stay” patients and their families.
  • Efficient floor layouts to increase patient/staff communication.
  • Intuitive way finding and signage to help orient patients and visitors.

Flexibility is a key element of the design. Even with the most expert planning, the future cannot be predicted. Some areas of Columbia St. Mary's new Milwaukee hospital are designed to be flexible with walls that can be moved if necessary to accommodate new equipment or changing needs.

The four parking structures will provide convenient, direct access for patients and their families and visitors.

 
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