Patient-Centered Care

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Columbia St. Mary’s Physician Clinics have adopted a model of care known as the Patient-Centered Medical Home. Through this model, Columbia St. Mary’s commits itself to meeting key standards as outlined by the National Committee for Quality Assurance (NCQA), a non-profit organization dedicated to improving healthcare quality.

As a result of this commitment, you can expect a stronger relationship with your physician, one that empowers you to take an active role in your healthcare plan. Additionally, information is shared among a coordinated team of healthcare professionals for effective and efficient care that is tailored to your needs. This coordinated effort makes it easier for you to navigate the health system and to seek preventive services when necessary.

From the patient service representative who greets you at the door, to the nurse who assists you with follow-up to your visit, the Patient-Centered Medical Home model of care improves your patient experience for a higher-quality of care when and where you need it.

 

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