Patient & Visitor Information

Patient Information | Visitor Information

For Patients

Accepted Health Insurance Plans
Click on the link above for a list of Managed Care Plans accepted by Columbia St. Mary's.

Advance Care Planning - Making Your Wishes Known
Each year thousands of us are faced with making medical decisions for ourselves or for our loved ones. Columbia St. Mary’s offers a guide designed to assist you in beginning to discuss your choices.

CaringBridge® is a nonprofit web service that connects family and friends during a critical illness, treatment or recovery. It is private, FREE and available 24/7. It helps ease the burden of keeping family and friends informed. In return, family and friends can give patient and caregiver support through guestbook messages.

Create a CaringBridge Website. To get started now, click on the link below, http://www.caringbridge.org/cb/buildPageStep0Ssl.do, or take a tour and see how easy it is, http://www.caringbridge.org/takeatour.

Billing
We know that hospital bills and health insurance can be confusing. Click on the link above for helpful information regarding your Columbia St. Mary's Bills.

Clinical Research and Trials
Columbia St. Mary’s recognizes the importance of clinical research for its patients and for advances in medical science and discovery. In support of these advancements, we are pleased to promote and support clinical research by offering a well-defined research program.

Community Education
Columbia St. Mary's offers a wide variety of community education classes, workshops and support groups.

Financial Assistance
We know that hospital bills and health insurance can be confusing. We also know that there are times when you may be facing financial hardships and you need some assistance. We are here to help.

How to Find Us
Columbia St. Mary’s, sponsored by Ascension Health and Columbia Health Systems, is an organization comprised of four hospitals, 64 community clinics, a college of nursing, a partnership with the Orthopaedic Hospital of Wisconsin, and four Urgent Care Centers. We have all joined together to care for individuals and families throughout Milwaukee, Ozaukee, Washington and Sheboygan counties – with more than 160 years of service to individuals and families in these communities.

Click on the link above to get useful information about each location, including its location and driving directions.

Gift Shops
The gift shops of Columbia St. Mary's provide a haven for patients, visitors and staff in which to elevate their spirits and restore their energy.

PriceFinder
PriceFinder allows patients to inquire about hospital price information. To get your price estimate call PriceFinder at (414) 326-1900. PriceFinder services are available Monday through Friday from 8:00 am to 6:00 pm.

Estimates provided by PriceFinder are an estimate of charges for the procedure/service without complications. This estimate does not include physician fees, such as radiologists, anesthesiologists, emergency room physician, or pathologists, or charges for any additional tests ordered for your care that are not routinely ordered as part of the procedure/service. Your final bill will include charges for the actual services provided to you. For questions about your financial obligation, we encourage you to contact your insurance company to verify details of your coverage.

Patient Handbook
We are pleased that you and your physician have selected us to provide your health care. To familiarize you with the services and procedures of our hospitals, we’ve prepared this handy guide.

Patient Representatives
Columbia St. Mary's wants to provide the best possible care to our patients. One of the primary roles of the Patient Representative is to listen to our patients and their families regarding their stay at our hospitals.

Schedule & Pre-Register Outpatient Procedures
Columbia St. Mary's wants to make access to the services at our hospitals as convenient as possible for you and your family.

When you call to schedule your appointment, you can pre-register at the same time. Pre-registration may include asking for information such as your insurance carrier, physician name and address, and more.

Patients who currently schedule appointments through a clinic or department other than Central Scheduling, should continue to do so. Please note that these departments are typically open during regular business hours, 8:00 am - 6:00 pm Monday through Friday.

To contact Central Scheduling call (414) 326-1800.

Smoke Free Policy
Columbia St. Mary’s mission is “to make a positive difference in the health status and lives of individuals and our community.” To promote a healthier environment for our patients, visitors, physicians, and employees, we have eliminated smoking on all of our properties—inside and outside. Click the link above for more information.

Wireless Internet
Columbia St. Mary's (CSM) now offers free wireless Internet access for patients, visitors, and physicians at any CSM Hospital hot spot. Click here for connection instructions and frequently asked questions.

For Visitors

CaringBridge® is a nonprofit web service that connects family and friends during a critical illness, treatment or recovery. It is private, FREE and available 24/7. It helps ease the burden of keeping family and friends informed. In return, family and friends can give patient and caregiver support through guestbook messages.

Create a CaringBridge Website. To get started now, click on the link below, http://www.caringbridge.org/cb/buildPageStep0Ssl.do, or take a tour and see how easy it is, http://www.caringbridge.org/takeatour.

Community Education
Columbia St. Mary's offers a wide variety of community education classes, workshops and support groups.

How to Find Us
Columbia St. Mary’s, sponsored by Ascension Health and Columbia Health Systems, is an organization comprised of four hospitals, 64 community clinics, a college of nursing, a partnership with the Orthopaedic Hospital of Wisconsin, and four Urgent Care Centers. We have all joined together to care for individuals and families throughout Milwaukee, Ozaukee, Washington and Sheboygan counties – with more than 160 years of service to individuals and families in these communities.

Click on the link above to get useful information about each location, including its location and driving directions.

News Room
Read the latest news releases about programs, projects and people at Columbia St. Mary's.

Visiting Information
Family and friends are welcome to visit during general visiting hours. Click on the link above to learn more about Columbia St. Mary's visiting hours, parking and valet service, cafeteria locations, gift shops and more.

Website Nursery
Columbia St. Mary’s Hospital Milwaukee provides a nursery website. While in the hospital parents can have images taken of their baby and the baby's photograph can appear on our nursery website. Photos are not posted on the nursery website unless the mother signs a consent form.

Wireless Internet
Columbia St. Mary's (CSM) now offers free wireless Internet access for patients, visitors, and physicians at any CSM Hospital hot spot. Click here for connection instructions and frequently asked questions.