Visiting Information

In this Section

Support of family and friends is very important to health and healing. Family members and friends are welcome. However, the health and well-being of all our patients is our primary concern. We ask that family and friends be mindful of the following guidelines:

  • Please note that special policies apply for intensive care and other select units. Please check with the specific unit or the information desk.

  • If any family member or friend has a cold, flu, runny nose, cough, fever, diarrhea, rash or contagious disease, please ask that person not to visit.

  • Children must be supervised by an adult (18 years or older and not the patient) at all times during the visit.

  • Noise levels should be kept to a minimum in order to promote health and healing and as a courtesy to others.

  • Under special circumstances or in the case of extended stays, a patient’s pet may be allowed to visit during his or her hospital stay. Visits must be arranged in advance. Please discuss your request with the patient’s nurse prior to the pet’s visit.

General Visiting Hours:
11 a.m. - 8 p.m.

*Please note that special policies apply for intensive care and other select units. Please check with the specific unit or the information desk. Numbers are listed below.

To Contact a Patient:
Call the information desk where the patient is hospitalized, and have the patient's first and last name ready. The information desk personnel will connect you to the patient's room.

  • Milwaukee Hospital: 414-585-1001

  • Ozaukee Hospital: 262-243-7346

  • Sacred Heart Rehabilitation Institute: 414-585-6750

  • Women's Hospital: 414-585-1001

Automated Teller Machines (ATMs)

  • Columbia St. Mary's Hospital - Milwaukee - Ground floor near the Garden Café

  • Columbia St. Mary's Hospital - Ozaukee - Pilger Atrium, Garden Level near the café seating area

  • Columbia St. Mary's - Women’s Hospital - First floor

Chapel or Meditation Room

A chapel or meditation room is available at all Columbia St. Mary’s hospitals. Visitors of all faiths are welcome to visit for worship, prayer and quiet reflection.

  • Columbia St. Mary's Hospital - Milwaukee - Two Chapels are available: one on the first floor of the hospital and one on the second floor of the Heritage Center.

  • Columbia St. Mary's Hospital - Ozaukee - The Chapel is on the second floor.

  • Columbia St. Mary's - Women’s Hospital - A Chapel is located on the first floor. 

Driving Directions, Parking & Valet Service

Pharmacies

For your convenience, two full-service pharmacies are available at Columbia St. Mary’s:

  • Seton Pharmacy
    Columbia St. Mary's Hospital - Milwaukee
    2301 N. Lake Drive
    Milwaukee, WI 53211
    Phone: 414-585-1303
    Fax: 414-278-2809
    Hours: Monday – Friday: 8:30 a.m. – 6 p.m. and Saturday 9 a.m. – 5 p.m. 
  • Ozaukee Pharmacy
    Columbia St. Mary's Hospital - Ozaukee
    Seton Professional Building
    13133 N. Port Washington Road
    Mequon, WI 53097
    Phone: 262-243-6700
    Fax: 262-243-6701
    Hours: Monday – Friday: 9 a.m. – 5 p.m.

Gift Shops

The gift shops exist in response to patients and their visitors' need for comforting, convenience, as well as to provide a wide selection of gift solutions for the community and hospital staff. A gift shop is located at Columbia St. Mary’s Milwaukee and Ozaukee Hospitals. For more information click here.

Family and friends should check with the nurse before bringing gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate. On the intensive care unit, please check with the unit regarding any gifts for patients.

Dining for Your Guests

Family and friends are welcome to share a meal with you. They may buy food from our cafeteria, where they may choose from a selection of hot entrees, fresh salads, ethnic foods, and deli-style sandwiches. Or, guests may use our in-room guest tray service and order menu items directly from the Food Service representative. A charge for the guest tray will be collected when the tray is delivered. Exact change is required, please.

Garden Cafés

A selection of hot entrees, fresh salads, ethnic foods and deli-style sandwiches are available at the Garden Café. Hours of operation vary by location. Please see the list below for specific hours of operation.

  • Columbia St. Mary's Hospital - Milwaukee
    Located on the Garden Level (G)
    Hours: Daily from 6:30 – 10 a.m.; 11 a.m. – 2 p.m.; 4 – 6:30 p.m.

  • Columbia St. Mary's Hospital - Ozaukee
    Located on the Garden Level (G) in the Pilger Atrium
    Hours:
    Monday – Friday: 6:30  – 10 a.m.; 11 a.m.  – 2 p.m.; 4  – 6:30 p.m.
    Saturday – Sunday: 6:30  – 10 a.m.; 11 a.m.  – 2 p.m.

Vending Machines

Vending machines are located throughout the hospital and available 24 hours a day.

Snack Bars

We feature Colectivo® coffee, beverages, sandwiches and snacks at our snack bars. Please see the list below for location and specific hours of operation:

  • Columbia St. Mary's Hospital - Ozaukee
    Located on the first floor by the outpatient waiting area
    Hours: Monday – Friday: 6:30 – 11 a.m.

  • Columbia St. Mary's - Women’s Hospital
    Located on the first floor by the main entrance
    Hours: Monday – Friday: 6:30 a.m. – 1:30 p.m.

View additional information about lodging and food accommodations.

 

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